Order

MAINLAND USA + INTERNATIONAL

Orders are shaped in batches throughout the year, each batch is shaped over a specified period so wait times will vary depending on when your deposit was placed and when the batch is scheduled to be shaped. Average wait time is about 3-4 months until completion. Please note that shipping or organizing transport creates additional time and payment is due upon the boards completion so that I can pay my glass crews promptly.

PROCESS:

1) Place your deposit.  This will reserve your spot in the batch and lock us in.

2) Wait for a call or text.  I usually call a week or two before the batch is due to be shaped, we’ll chat for a while and dial in your shape.  Please note you likely won’t hear from me until just before shaping - if you need to get a hold of me earlier, you can email LovelaceSurfcraft@gmail.com and either myself or Marty will get to you as soon as can, please be advised we do not monitor emails daily.

3) Rejoice and kick back. I’m off to the races at this point making dust for you. Once I’m finished shaping the batch, all the shapes go together to the glass shop with the details you and I have spec’d out.  Glass shops are a little bit of a black box so I won’t have many updates from them along the way, usually its about 5-8 weeks at the glass shop depending on the time of year and the complexity of the boards. 

4) Get your paws on it.  My team will ping ya when we know she’s done and send an invoice by email for the balance and you can either pick up directly at the glass shop, at my shop, or we’ll arrange shipping if needed! My customer service team at Lovemachine helps me with this end of the process to help speed things along while I spool up for the next batch.

When you’re good and ready to place your deposit, below is the link to the current batch - your deposit is applied to the total cost of your board when finished.

When it’s time to dial in your board, you and I will connect directly (usually by phone) so that I can listen to the details about your surfing, the waves you want to surf, who you are, experience in the ocean, your hopes, dreams and desires for your surfing - all things that I apply to your shape.  

It’s good to have a general idea of what you’re going for, but you don’t need to know precisely; I’m here to help and I’m happy to be your guide if you’re new to this level of involvement in your surfing!

Its best to get familiar with my work and general models but I’ve always got tweaks and concepts in mind that blur the lines of what’s on this website - what is here is not the extent of what's possible and photos often don’t do the finer details of shaping justice.  Having experience surfing my designs is always a major plus to dialing you in better - my LoveMachine project exists for that purpose; to allow an easy entry point into my designs and serve as the best reference point to dial in a custom shape when you’re ready to go beyond. If you have spent time on a LoveMachine board, you are ahead of the curve when its time to dial in your custom hand shape with me. 

The glass work, too, is custom; I work with people and factories that I idolize for their quality, consistency, pride of quality and ethical practices. The colors, or not, for your board, glass strength, pinlines, weight and strength are all in play, and all tailored to your personal desires and feel - these are all areas that I can/will help direct and advise in, so again, you don’t need to be an industry expert before you order!

When the board is done, you can either pick up directly at my shop in Carpinteria, CA., from the glass shop it was finished at (Los Angeles or San Diego), or I can ship to anywhere in the world without issue - if you order in Hawai’i, it will be shaped there during the winter months and can be picked up or shipped inter-island. We’ll communicate thoroughly about the best way to get the board into your hands when the time comes, there are no problems - only solutions!